Treating others the way we want to be treated

Today I asked one of my bosses a question about a certain situation and he pretty much implied to me that he was too busy to be bothered by my question. That made me feel really good. But then the Holy Sprirt nudged me and let me know that I was guilt of that also. There are days that I have so much to do and when someone comes up to me with some petty question or complaint, I don't blow them off totally, but I'm sure I don't have the greatest action towards them and my heart is not in the right place.